FAQ

Answering your FAQs

Using feedback from our contributor survey earlier this year we have compiled a list of FAQs which should provide you with a greater insight into the way we work, as well as being a useful resource for new contributors.

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Changes to categories

Changes to the categories available for your images.

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Referral scheme

Following our 6 month trial we’re pleased to announce that we are making our referral scheme a permanent offer, with a couple of minor amends to the terms.

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Customer indicator for MR/PR attachments

We have changed the display of images on the website so that customers can now see whether a model release and/or property release is attached to an image.

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Maintenance work on 18th May – update

On the 18th May we will be carrying out essential maintenance work on our servers which will result in services being unavailable. This will take place between 8am and 12pm (midday) UK time (BST).

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Upcoming events over the summer of 2013

As the weather begins to heat up, our customers and potential customers will be on the lookout for a range of suitable images and photographs to use to help to publicise or enhance their articles or promotional materials for events happening over the summer. Here are some ideas to inspire your creations.

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New image editing facility – including instructions for use

Launch of our new image editing facility, which will make it easier for you to manage your existing images and make amendments to them.

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Contributor survey – what you told us

Thanks to everyone who took the time to complete our contributor survey. This is a brief summary of what you told us and our feedback.

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Images now accepted for ‘editorial use only’

We can now accept images for editorial use only. Find out more about what this means and how to submit your editorial images.

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New categories for Germany, Portugal and Scandinavia

Due to a recent increase in images relating to travel to Germany, Portugal and Scandinavia we have added these as specific countries within our category structure, to help customers find what they want more quickly.